Topics tagged smartassist

Topic	Replies	Views	Activity
Capturing Digit Inputs in Numeric Format Using Class Token Knowledge Articles configuration , how-to , voice-channel , smartassist	0	62	February 11, 2025
Steps to configure the filler music during the API delay Knowledge Articles smartassist	0	753	August 5, 2024
Can I upgrade NLP version of instance bot Knowledge Articles chatbots , nlp , smartassist	0	719	May 8, 2024
SSML use within a bot XO Platform voice-channel , smartassist	2	1201	March 13, 2024
“No audio recording found” message in the interaction tab Knowledge Articles recording , smartassist	0	819	March 8, 2024
Agent Transfer with SmartAssist Tutorial SmartAssist how-to , smartassist	1	2614	January 30, 2024
How do i pass data from Smart assist to XO platform using session ID XO Platform api , channel , smartassist	2	1030	January 29, 2024
Article: How to setup External Transfer in Smart Assist Knowledge Articles external-call , call-transfer , smartassist	0	1135	October 11, 2023
what is use of run automation node in smart assist SmartAssist smartassist	1	803	January 24, 2024
How to Capture Start date and end date in voice XO Platform api , chatbots , nlp , smartassist	2	1005	January 18, 2024
How to assign the API get data to variable so we do not have to use bot action every time we need the data XO Platform api , chatbots , channel , smartassist , how-to	1	987	January 5, 2024
How to Handle small talk in conversation Bot Management chatbots , knowledge-graph , websdk , nlp , smartassist	5	1227	December 22, 2023
Announcement: Grammarly Text Editor SDK Deprecation SmartAssist sdk , smartassist , xo , grammarly	0	1038	December 8, 2023
How to make bot Repeat the task in voice channel SmartAssist chatbots , channel , smartassist	3	1106	December 14, 2023
How to capture Yes/No from user input through voice and add it data table SmartAssist knowledge-graph , nlp , channel , smartassist	5	1239	December 7, 2023
Improvements in outbound call management for callerID after v2.6.4 SmartAssist Announcements smartassist , outboundcalls	5	1103	December 4, 2023
Informational Post: How to make a DTMF output from kore to another IVR systems Bot Management ivr , smartassist , voice-channel , channeloverride , dtmf	0	1285	November 13, 2023
Cannot Import/Export Experience Flows in SmartAssist Feature Requests experience-flows , export-import , smartassist	1	1176	November 15, 2023
Intent is not getting recognized by workflow instead of its triggering another task APIs and SDKs chatbots , api , channel , smartassist	2	1060	November 13, 2023
Important - Updates to SmartAssist Email Channel Announcements email , channel , smartassist	0	1038	October 18, 2023
How to configure Email in smart assist XO Platform api , chatbots , websdk , smartassist	5	1497	September 14, 2023
Not getting Proper Inputs from Bot XO Platform chatbots , api , nlp , smartassist	5	1056	September 12, 2023
SmartAssist: Voice selection of the action to take SmartAssist how-to , smartassist	3	1321	September 3, 2023
Is there any option the Bot can make outbound calls to ask information SmartAssist api , chatbots , call-transfer , smartassist	2	1703	August 31, 2023
Important Announcement - Twilio is stopping the support for unregistered 10DLC numbers Announcements channel , smartassist , twilio , xo-platform	0	2236	August 23, 2023
SmartAssist: Pass numbers to an entity SmartAssist smartassist	3	1076	July 10, 2023
Can we Integrate searchassist into smartassist SmartAssist searchassist , smartassist , channel-integration	0	1063	June 14, 2023
Smart Assist - Publish Issue SmartAssist smartassist	2	1107	May 11, 2023
Sanitize Composite Entry Before Processing Bot Management chatbots , smartassist	3	1264	March 31, 2023
Not able to configure Smart assist via adding a BOT in smartassist automation tab SmartAssist smartassist	1	1227	February 1, 2023