Hi all
I have created a dialog task with name of " CallMVPVerification" what I’m facing issue here is that all below Utterances is not getting identified by intent . and it is triggering the another dialog task “Collect Reference Number” instead of “CallMVPVerification”
1.thankyou for calling this is mvp
2.thank you for calling mvp if you are provider please selection option
Hi @sachin,
Thank you for reaching out to Kore.ai Community
We have reviewed the screenshots shared by you.
For Further debugging, we would need to check the configurations made on the bot.
Request you to please share the bot to koresupport@kore.com as a bot developer and the share the bot details here.
We will analyse the details and get back to you with an update.
Thank you,
Srujan Madderla
Kore.ai Community Team
