Category Topics

Announcements

This category is used to share updates on Kore.ai products and product lines. This is also used to update the users and developer community on end-of-life, new updates, announcements, etc.
34

Agent Platform

The Kore.ai Agent Platform is AI model, data, and cloud agnostic and easily integrates with a robust collection of over 100+ enterprise applications, thousands of AI models, and cloud providers of your choice.
1

AI for Work

Work smarter with an AI solution that supports employees like finding information faster and handle complex multi-step processes
0

AI for Process

AI for Process delivers no-code tools, centralized AI management, and enterprise guardrails to automate complex workflows with speed.
0

AI for Service

AI for service offers 24/7 support, smart routing, real-time agent help, automated QA, and scalable, secure solutions for enterprises.
194

AI Solutions

Conversational AI for customer and employee experiences.
4

Knowledge Articles

Knowledge Articles are like trusty guides with the information
74

XO Platform

An Enterprise-Grade no-code platform that blends Conversational AI and Digital UX. It lets you design, build, test, and deploy AI-powered virtual assistants and process assistants.
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Community Guidelines

All you need to know about Kore.ai developer community. FAQs, Guidelines and tools to post topics and respond to other members.
2

SmartAssist

The Contact Center AI capability enhances customer and agent experiences through end-to-end AI-driven solutions.
It offers an omnichannel agent desktop, intelligent routing, agent assistance, and workforce management, all with flexible deployment options.
16

AgentAssist

Harness the power of generative AI and LLM capabilities to empower your agents in delivering exceptional customer service.
Provide help with the next best action, in-built Knowledge AI, automated assistance, and real-time guidance.
0

Features

Do you have a feature request or cool new idea for Kore.ai product?
We invite you to innovate with us!
Please Post your idea at the Ideas Page.
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General

This category is for topics that don’t fit into any other category listed.
421

SearchAssist

Built for business and non-IT users, the SearchAssist brings everything you need to create and deliver a personalized, contextual, AI-powered search experience for your users.
2

ITAssist

Experience unparalleled efficiency with an AI powered solution that seamlessly manages, automates and secures your IT
0

BankAssist

BankAssist is an enterprise-class, virtual assistant that is designed to automate highly accurate natural conversations with maximum containment to drive extraordinary customer experiences via voice and other digital channels.
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HealthAssist

HealthAssist focuses on automating repeatable, patient facing interactions including appointment management and symptom checking for appointments.
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RetailAssist

Increase customer satisfaction, loyalty, and revenue through our pre-built virtual assistant, readily available on digital and voice channels as well as in-store devices for next-gen employee enablement
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HRAssist

Refresh employee support, improve employee experiences, and build a workplace that everyone loves!
0

FoodAssist

AI-Native Solution for Food Service
0

WorkSpace

Workspace.ai centralizes the data in a collaborative space that automates your productivity.
An end-to-end application that helps you to avoid switching between multiple tabs or applications and perform your tasks easily and effortlessly
1

GALE

GALE is the industry’s first dedicated GenAI application platform that addresses businesses’ need to rapidly develop and deploy advanced AI applications and scale them in an enterprise environment.
0