Category Topics

Community Guidelines

All you need to know about Kore.ai developer community. FAQs, Guidelines and tools to post topics and respond to other members.
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Announcements

This category is used to share updates on Kore.ai products and product lines. This is also used to update the users and developer community on end-of-life, new updates, announcements, etc.
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XO Platform

An Enterprise-Grade no-code platform that blends Conversational AI and Digital UX. It lets you design, build, test, and deploy AI-powered virtual assistants and process assistants.
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SmartAssist

The Contact Center AI capability enhances customer and agent experiences through end-to-end AI-driven solutions.
It offers an omnichannel agent desktop, intelligent routing, agent assistance, and workforce management, all with flexible deployment options.
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Knowledge Articles

Knowledge Articles are like trusty guides with the information
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AgentAssist

Harness the power of generative AI and LLM capabilities to empower your agents in delivering exceptional customer service.
Provide help with the next best action, in-built Knowledge AI, automated assistance, and real-time guidance.
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Features

Do you have a feature request or cool new idea for Kore.ai product?
We invite you to innovate with us!
Please Post your idea at the Ideas Page.
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General

This category is for topics that don’t fit into any other category listed.
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SearchAssist

Built for business and non-IT users, the SearchAssist brings everything you need to create and deliver a personalized, contextual, AI-powered search experience for your users.
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ITAssist

Experience unparalleled efficiency with an AI powered solution that seamlessly manages, automates and secures your IT
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BankAssist

BankAssist is an enterprise-class, virtual assistant that is designed to automate highly accurate natural conversations with maximum containment to drive extraordinary customer experiences via voice and other digital channels.
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HealthAssist

HealthAssist focuses on automating repeatable, patient facing interactions including appointment management and symptom checking for appointments.
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RetailAssist

Increase customer satisfaction, loyalty, and revenue through our pre-built virtual assistant, readily available on digital and voice channels as well as in-store devices for next-gen employee enablement
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HRAssist

Refresh employee support, improve employee experiences, and build a workplace that everyone loves!
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FoodAssist

AI-Native Solution for Food Service
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WorkSpace

Workspace.ai centralizes the data in a collaborative space that automates your productivity.
An end-to-end application that helps you to avoid switching between multiple tabs or applications and perform your tasks easily and effortlessly
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