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About the Knowledge Articles category
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1368
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January 25, 2024
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Login Limitations for Email Addresses Containing Apostrophes (') in Kore.ai Platform
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0
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13
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March 12, 2026
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Migration Process of workspace from AudioCodes to SAVG
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1
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833
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March 12, 2026
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Facing "Sentences are too long” error from Google Cloud Text-to-Speech
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18
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March 11, 2026
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How to get user info from context to display on Smartassist Agent console | anonymous user issue
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1
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2725
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March 10, 2026
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Understanding Public API Data Dictionary & Conversation Result Types in Kore.ai XO
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0
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12
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March 3, 2026
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📘 How to Extract Conversation History Using the Kore.ai Public API with a Custom Python Script
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0
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42
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February 22, 2026
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How to raise (create or submit) a support Ticket/ Incident at Kore.ai Support Portal?
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0
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3326
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February 20, 2024
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Webhook v2: Recommended Approach for Creating a New Session on Retrigger
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0
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39
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January 16, 2026
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Support SLA Definitions and Examples
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0
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2425
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October 1, 2024
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Limitation: Microsoft Teams - Chatbot Does Not Respond to Copy-Pasted Text
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0
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49
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December 23, 2025
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How to disable Chat input field on particular message - SDK( XO 11 V3)
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0
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80
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December 19, 2025
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How to Extract Conversation History API response from Using Custom Python Script and Save it in a CSV/ Excel File
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0
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58
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December 16, 2025
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Creating and Adding the Meta WhatsApp Cloud Api Channel
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1
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1326
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December 4, 2025
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How to Create a Grounded Bing Search Agent in Azure AI Foundry and Expose It as an API Endpoint
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0
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1441
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November 20, 2025
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How to Set Up a Grounded Bing Search Agent in Azure AI Foundry and Use It via API
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0
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919
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November 20, 2025
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Understanding Agent Transfer Count Discrepancies in Analytics Summary
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0
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173
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November 14, 2025
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How to Export .HAR file (Chrome / FireFox)
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1
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6113
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November 14, 2025
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Multi-Language App Setup
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0
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239
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November 11, 2025
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Why Can’t I See My Call Recording?
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0
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202
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November 11, 2025
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Voice Calls - Failures and Fallback Handling
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0
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235
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November 11, 2025
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Configuring Agent Transfer via Voice Gateway
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0
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332
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November 11, 2025
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Support Request Types
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0
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1141
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October 1, 2024
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XO10 → XO11 Upgrade Process
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0
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334
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October 29, 2025
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Article: Understanding Rate Limits for Kore.ai Public API's of XO Platform
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0
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2955
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September 27, 2023
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Understanding Email Suppression at Kore.ai
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0
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512
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September 5, 2025
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Best Practices for Deploying the Web SDK in Production Environments
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0
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478
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September 2, 2025
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Changing the Default Language of a Bot - AIforService (XO, XO11)
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0
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410
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August 19, 2025
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How to Retrieve the IP Address of a User in a Chat Session - WebSDK
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0
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471
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August 19, 2025
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FAQ: API & Analytics Capabilities – AIforService (XO)
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0
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598
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August 18, 2025
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