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About the Knowledge Articles category
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0
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1365
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January 25, 2024
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Webhook v2: Recommended Approach for Creating a New Session on Retrigger
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0
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10
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January 16, 2026
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Support SLA Definitions and Examples
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0
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2338
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October 1, 2024
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Limitation: Microsoft Teams - Chatbot Does Not Respond to Copy-Pasted Text
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0
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21
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December 23, 2025
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How to Raise a support Ticket/ Incident at Kore.ai Support Portal?
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0
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3233
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February 20, 2024
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How to disable Chat input field on particular message - SDK( XO 11 V3)
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0
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40
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December 19, 2025
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How to Extract Conversation History API response from Using Custom Python Script and Save it in a CSV/ Excel File
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0
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27
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December 16, 2025
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Creating and Adding the Meta WhatsApp Cloud Api Channel
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1
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1246
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December 4, 2025
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How to Create a Grounded Bing Search Agent in Azure AI Foundry and Expose It as an API Endpoint
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0
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1282
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November 20, 2025
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How to Set Up a Grounded Bing Search Agent in Azure AI Foundry and Use It via API
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0
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789
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November 20, 2025
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Understanding Agent Transfer Count Discrepancies in Analytics Summary
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0
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161
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November 14, 2025
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How to Export .HAR file (Chrome / FireFox)
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1
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5994
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November 14, 2025
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Multi-Language App Setup
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0
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209
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November 11, 2025
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Why Can’t I See My Call Recording?
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0
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186
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November 11, 2025
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Voice Calls - Failures and Fallback Handling
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0
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188
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November 11, 2025
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Configuring Agent Transfer via Voice Gateway
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0
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291
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November 11, 2025
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Support Request Types
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0
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1116
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October 1, 2024
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XO10 → XO11 Upgrade Process
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0
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281
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October 29, 2025
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Article: Understanding Rate Limits for Kore.ai Public API's of XO Platform
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0
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2919
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September 27, 2023
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How to get user info from context to display on Smartassist Agent console | anonymous user issue
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0
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2693
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February 12, 2024
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Understanding Email Suppression at Kore.ai
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0
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485
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September 5, 2025
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Best Practices for Deploying the Web SDK in Production Environments
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0
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457
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September 2, 2025
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Changing the Default Language of a Bot - AIforService (XO, XO11)
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0
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392
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August 19, 2025
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How to Retrieve the IP Address of a User in a Chat Session - WebSDK
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0
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457
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August 19, 2025
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FAQ: API & Analytics Capabilities – AIforService (XO)
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0
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570
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August 18, 2025
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Flutter Plugin Integration
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2
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2109
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August 13, 2025
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Kore.ai Web SDK – Issue Reporting Checklist
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0
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395
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August 11, 2025
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How to Change the Name of the Worskapce in XO & CCAI(SmartAssist)
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0
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385
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August 8, 2025
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Recommended Practice for Bot Import and Export on the XO Platform
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0
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2090
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November 22, 2024
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Article :A Step-by-Step Guide for integrating Microsoft Teams and enabling Proactive notifications
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3
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3625
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July 23, 2025
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