|
About the Knowledge Articles category
|
|
0
|
1365
|
January 25, 2024
|
|
Limitation: Microsoft Teams - Chatbot Does Not Respond to Copy-Pasted Text
|
|
0
|
14
|
December 23, 2025
|
|
How to Raise a support Ticket/ Incident at Kore.ai Support Portal?
|
|
0
|
3224
|
February 20, 2024
|
|
How to disable Chat input field on particular message - SDK( XO 11 V3)
|
|
0
|
35
|
December 19, 2025
|
|
How to Extract Conversation History API response from Using Custom Python Script and Save it in a CSV/ Excel File
|
|
0
|
20
|
December 16, 2025
|
|
Creating and Adding the Meta WhatsApp Cloud Api Channel
|
|
1
|
1216
|
December 4, 2025
|
|
How to Create a Grounded Bing Search Agent in Azure AI Foundry and Expose It as an API Endpoint
|
|
0
|
1242
|
November 20, 2025
|
|
How to Set Up a Grounded Bing Search Agent in Azure AI Foundry and Use It via API
|
|
0
|
763
|
November 20, 2025
|
|
Understanding Agent Transfer Count Discrepancies in Analytics Summary
|
|
0
|
159
|
November 14, 2025
|
|
How to Export .HAR file (Chrome / FireFox)
|
|
1
|
5978
|
November 14, 2025
|
|
Multi-Language App Setup
|
|
0
|
200
|
November 11, 2025
|
|
Why Can’t I See My Call Recording?
|
|
0
|
186
|
November 11, 2025
|
|
Voice Calls - Failures and Fallback Handling
|
|
0
|
176
|
November 11, 2025
|
|
Configuring Agent Transfer via Voice Gateway
|
|
0
|
286
|
November 11, 2025
|
|
Support Request Types
|
|
0
|
1113
|
October 1, 2024
|
|
XO10 → XO11 Upgrade Process
|
|
0
|
271
|
October 29, 2025
|
|
Article: Understanding Rate Limits for Kore.ai Public API's of XO Platform
|
|
0
|
2914
|
September 27, 2023
|
|
How to get user info from context to display on Smartassist Agent console | anonymous user issue
|
|
0
|
2692
|
February 12, 2024
|
|
Understanding Email Suppression at Kore.ai
|
|
0
|
482
|
September 5, 2025
|
|
Best Practices for Deploying the Web SDK in Production Environments
|
|
0
|
450
|
September 2, 2025
|
|
Changing the Default Language of a Bot - AIforService (XO, XO11)
|
|
0
|
392
|
August 19, 2025
|
|
How to Retrieve the IP Address of a User in a Chat Session - WebSDK
|
|
0
|
456
|
August 19, 2025
|
|
FAQ: API & Analytics Capabilities – AIforService (XO)
|
|
0
|
568
|
August 18, 2025
|
|
Flutter Plugin Integration
|
|
2
|
2102
|
August 13, 2025
|
|
Kore.ai Web SDK – Issue Reporting Checklist
|
|
0
|
390
|
August 11, 2025
|
|
How to Change the Name of the Worskapce in XO & CCAI(SmartAssist)
|
|
0
|
384
|
August 8, 2025
|
|
Support SLA Definitions and Examples
|
|
0
|
2321
|
October 1, 2024
|
|
Recommended Practice for Bot Import and Export on the XO Platform
|
|
0
|
2080
|
November 22, 2024
|
|
Article :A Step-by-Step Guide for integrating Microsoft Teams and enabling Proactive notifications
|
|
3
|
3614
|
July 23, 2025
|
|
Android SDK integration
|
|
0
|
590
|
July 17, 2025
|