|
About the Knowledge Articles category
|
|
0
|
1320
|
January 25, 2024
|
|
Support Request Types
|
|
0
|
978
|
October 1, 2024
|
|
XO10 → XO11 Upgrade Process
|
|
0
|
114
|
October 29, 2025
|
|
Article: Understanding Rate Limits for Kore.ai Public API's of XO Platform
|
|
0
|
2678
|
September 27, 2023
|
|
How to get user info from context to display on Smartassist Agent console | anonymous user issue
|
|
0
|
2562
|
February 12, 2024
|
|
Understanding Email Suppression at Kore.ai
|
|
0
|
336
|
September 5, 2025
|
|
Best Practices for Deploying the Web SDK in Production Environments
|
|
0
|
340
|
September 2, 2025
|
|
Changing the Default Language of a Bot - AIforService (XO, XO11)
|
|
0
|
321
|
August 19, 2025
|
|
How to Retrieve the IP Address of a User in a Chat Session - WebSDK
|
|
0
|
347
|
August 19, 2025
|
|
FAQ: API & Analytics Capabilities – AIforService (XO)
|
|
0
|
457
|
August 18, 2025
|
|
Flutter Plugin Integration
|
|
2
|
1984
|
August 13, 2025
|
|
Kore.ai Web SDK – Issue Reporting Checklist
|
|
0
|
312
|
August 11, 2025
|
|
How to Change the Name of the Worskapce in XO & CCAI(SmartAssist)
|
|
0
|
327
|
August 8, 2025
|
|
Support SLA Definitions and Examples
|
|
0
|
2134
|
October 1, 2024
|
|
Recommended Practice for Bot Import and Export on the XO Platform
|
|
0
|
1868
|
November 22, 2024
|
|
Article :A Step-by-Step Guide for integrating Microsoft Teams and enabling Proactive notifications
|
|
3
|
3281
|
July 23, 2025
|
|
Android SDK integration
|
|
0
|
441
|
July 17, 2025
|
|
How to Share Logs for Call-Related Issues in Smart Assist
|
|
0
|
528
|
July 15, 2025
|
|
Resolving <search-API-answer> Error in NICE Agent Assist with Kore Bot Integration
|
|
0
|
439
|
June 30, 2025
|
|
Migration Process of workspace from AudioCodes to SAVG
|
|
0
|
625
|
May 30, 2025
|
|
Large Impact: The Rise of Small Language Models
|
|
1
|
3879
|
May 29, 2025
|
|
音声ボットにおけるSSML活用方法
|
|
0
|
955
|
April 28, 2025
|
|
VoiceUtils in SAVG
|
|
0
|
956
|
April 24, 2025
|
|
Configuring External Agent Transfer to a Custom Phone Number in XO 10 and XO 11 (UXO)
|
|
2
|
1597
|
April 24, 2025
|
|
Article: AudioCodes - Configuring continuousASRTimeoutInMS for Handling User Input Pauses in Voice Responses
|
|
10
|
3514
|
April 13, 2025
|
|
Getting ECONNRESET error in the service node
|
|
0
|
535
|
April 13, 2025
|
|
SearchAIを使ったテーブルデータの検索および回答生成
|
|
0
|
585
|
April 7, 2025
|
|
GenAI機能を使ったBot作成ガイド
|
|
0
|
665
|
April 7, 2025
|
|
Genesys Cloud & Kore Voice Gateway - Passing UUID via SIP
|
|
0
|
1676
|
April 2, 2025
|
|
外部アプリケーション許可リスト用IPアドレスは何ですか？
|
|
0
|
775
|
March 28, 2025
|