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About the Knowledge Articles category
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0
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1365
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January 25, 2024
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Creating and Adding the Meta WhatsApp Cloud Api Channel
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1
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1164
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December 4, 2025
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How to Create a Grounded Bing Search Agent in Azure AI Foundry and Expose It as an API Endpoint
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0
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1156
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November 20, 2025
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How to Set Up a Grounded Bing Search Agent in Azure AI Foundry and Use It via API
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0
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701
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November 20, 2025
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Understanding Agent Transfer Count Discrepancies in Analytics Summary
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0
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154
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November 14, 2025
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How to Export .HAR file (Chrome / FireFox)
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1
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5936
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November 14, 2025
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Multi-Language App Setup
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0
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184
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November 11, 2025
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Why Can’t I See My Call Recording?
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0
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178
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November 11, 2025
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Voice Calls - Failures and Fallback Handling
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0
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154
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November 11, 2025
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Configuring Agent Transfer via Voice Gateway
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0
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273
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November 11, 2025
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Support Request Types
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0
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1103
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October 1, 2024
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XO10 → XO11 Upgrade Process
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0
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255
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October 29, 2025
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Article: Understanding Rate Limits for Kore.ai Public API's of XO Platform
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0
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2895
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September 27, 2023
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How to get user info from context to display on Smartassist Agent console | anonymous user issue
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0
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2679
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February 12, 2024
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Understanding Email Suppression at Kore.ai
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0
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470
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September 5, 2025
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Best Practices for Deploying the Web SDK in Production Environments
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0
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439
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September 2, 2025
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Changing the Default Language of a Bot - AIforService (XO, XO11)
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0
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385
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August 19, 2025
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How to Retrieve the IP Address of a User in a Chat Session - WebSDK
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0
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451
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August 19, 2025
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FAQ: API & Analytics Capabilities – AIforService (XO)
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0
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556
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August 18, 2025
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Flutter Plugin Integration
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2
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2084
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August 13, 2025
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Kore.ai Web SDK – Issue Reporting Checklist
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0
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377
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August 11, 2025
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How to Change the Name of the Worskapce in XO & CCAI(SmartAssist)
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0
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380
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August 8, 2025
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Support SLA Definitions and Examples
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0
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2291
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October 1, 2024
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Recommended Practice for Bot Import and Export on the XO Platform
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0
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2056
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November 22, 2024
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Article :A Step-by-Step Guide for integrating Microsoft Teams and enabling Proactive notifications
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3
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3564
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July 23, 2025
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Android SDK integration
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0
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580
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July 17, 2025
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How to Share Logs for Call-Related Issues in Smart Assist
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0
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600
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July 15, 2025
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Resolving <search-API-answer> Error in NICE Agent Assist with Kore Bot Integration
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0
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533
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June 30, 2025
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Migration Process of workspace from AudioCodes to SAVG
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0
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705
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May 30, 2025
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Large Impact: The Rise of Small Language Models
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1
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4057
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May 29, 2025
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