How to make bot Repeat the task in voice channel

sachin · December 13, 2023, 1:19pm

Hi All

How to make bot to repeat the values if user is asking bot to repeat it

I have created sperate Dialog task as Sub intent as “Repeat” as show in screen shot and added the repeat task to “VerifyandConfirmYourNPI” intent,. Which user might ask again and updated Manage Interruption Behavior as well but its still not working

srujan.madderla · December 14, 2023, 9:27am

Hi @sachin ,

Thank you for reaching out to Kore.ai Community
Please refer to Repeat Bot Response Event from the below documentation

This might be helpful for you.

Thank you,
Srujan Madderla
Kore.ai Community Team

sachin · December 14, 2023, 11:10am

@srujan.madderla will it work on message node ?

srujan.madderla · December 14, 2023, 12:41pm

Hi Sachin,

This will not work for message node.
We have raised an feature request for this with the Product management Team.

Once the feature is introduced, we will revert back to you with a confirmation.

Thank you,
Srujan Madderla
Kore.ai Community Team