How to configure Email in smart assist

sachin · September 14, 2023, 5:28am

Hi Team

I would like to configure Email in smart assist and XO platform

can any one guide me on this

srujan.madderla · September 14, 2023, 7:23am

Hi @sachin ,

Please confirm if you are referring to configuring Email channel to your Bot ?

Thank you,
Srujan Madderla

sachin · September 14, 2023, 10:38am

@srujan.madderla Yes Email Channel

srujan.madderla · September 14, 2023, 12:24pm

Hi @sachin ,

Please refer to the below knowledge content links available, these might be helpful for you.

sachin · September 14, 2023, 1:24pm

@srujan.madderla I have configured Email Channel but were to use it in platform

Guide me on this how to use it

srujan.madderla · September 14, 2023, 1:34pm

Hi @sachin ,

We are having a technical issue with the email channel at this moment and we are checking internally on this.
Once we have an update, we will revert back to you.

Thank you,
Srujan Madderla