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How to get user info from context to display on Smartassist Agent console | anonymous user issue
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1
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2722
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March 10, 2026
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XO10 → XO11 Upgrade Process
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0
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331
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October 29, 2025
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Does Entity Recognition Support Email Inputs When They Are Spelled Out?
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4
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1603
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October 6, 2025
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Is there a way to bulk download all the chat between bot and user at a time
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1
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816
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September 10, 2025
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End of Life Notice - 2025
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0
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3765
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August 26, 2025
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How to Share Logs for Call-Related Issues in Smart Assist
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0
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670
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July 15, 2025
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VoiceUtils in SAVG
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0
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1224
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April 24, 2025
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Configuring External Agent Transfer to a Custom Phone Number in XO 10 and XO 11 (UXO)
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2
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1827
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April 24, 2025
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Auto-Deletion of Mobile Numbers Unused for the Past 3 Months
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0
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904
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March 5, 2025
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Key information needed to investigate SmartAssist issues
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0
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2085
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February 25, 2025
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Failed due to inactivity - Intent Failed/Abandoned In smart assist
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3
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1536
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December 5, 2024
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Obtaining business operations hours from Contact Center to Automation
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0
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1014
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October 31, 2024
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How to disable or enable DTMF input via voice
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0
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1688
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July 27, 2024
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SmartAssist File upload using URL
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2
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1310
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August 12, 2024
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How to get Phone Number from User using DTMF in XO Bot
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0
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1205
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July 25, 2024
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SmartAssist- Error Prompt
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2
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1702
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July 1, 2024
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IVR value pronunciation issue.
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0
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1299
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June 13, 2024
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How to Access Smart Assist Session ID - SmartAssist
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1
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2299
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May 20, 2024
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Deactivate voice recognition and activate the keyboard
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4
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1799
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May 17, 2024
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How to Reduce delay in bot response for Outbound call
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1
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1598
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March 11, 2024
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Adding multiple CSAT questions in Smart Assist
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0
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1966
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March 5, 2024
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Bot controlled recording
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0
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2194
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February 27, 2024
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