|
XO10 → XO11 Upgrade Process
|
|
0
|
320
|
October 29, 2025
|
|
Does Entity Recognition Support Email Inputs When They Are Spelled Out?
|
|
4
|
1600
|
October 6, 2025
|
|
How to get user info from context to display on Smartassist Agent console | anonymous user issue
|
|
0
|
2711
|
February 12, 2024
|
|
Is there a way to bulk download all the chat between bot and user at a time
|
|
1
|
810
|
September 10, 2025
|
|
End of Life Notice - 2025
|
|
0
|
3671
|
August 26, 2025
|
|
How to Share Logs for Call-Related Issues in Smart Assist
|
|
0
|
657
|
July 15, 2025
|
|
VoiceUtils in SAVG
|
|
0
|
1216
|
April 24, 2025
|
|
Configuring External Agent Transfer to a Custom Phone Number in XO 10 and XO 11 (UXO)
|
|
2
|
1815
|
April 24, 2025
|
|
Auto-Deletion of Mobile Numbers Unused for the Past 3 Months
|
|
0
|
903
|
March 5, 2025
|
|
Key information needed to investigate SmartAssist issues
|
|
0
|
2082
|
February 25, 2025
|
|
Failed due to inactivity - Intent Failed/Abandoned In smart assist
|
|
3
|
1536
|
December 5, 2024
|
|
Obtaining business operations hours from Contact Center to Automation
|
|
0
|
1012
|
October 31, 2024
|
|
How to disable or enable DTMF input via voice
|
|
0
|
1685
|
July 27, 2024
|
|
SmartAssist File upload using URL
|
|
2
|
1309
|
August 12, 2024
|
|
How to get Phone Number from User using DTMF in XO Bot
|
|
0
|
1205
|
July 25, 2024
|
|
SmartAssist- Error Prompt
|
|
2
|
1702
|
July 1, 2024
|
|
IVR value pronunciation issue.
|
|
0
|
1299
|
June 13, 2024
|
|
How to Access Smart Assist Session ID - SmartAssist
|
|
1
|
2297
|
May 20, 2024
|
|
Deactivate voice recognition and activate the keyboard
|
|
4
|
1791
|
May 17, 2024
|
|
How to Reduce delay in bot response for Outbound call
|
|
1
|
1598
|
March 11, 2024
|
|
Adding multiple CSAT questions in Smart Assist
|
|
0
|
1961
|
March 5, 2024
|
|
Bot controlled recording
|
|
0
|
2185
|
February 27, 2024
|