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Configuring External Agent Transfer to a Custom Phone Number in XO 10 and XO 11 (UXO)
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0
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275
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December 10, 2024
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Failed due to inactivity - Intent Failed/Abandoned In smart assist
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3
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790
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December 5, 2024
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How to get user info from context to display on Smartassist Agent console | anonymous user issue
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0
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1360
|
February 12, 2024
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Obtaining business operations hours from Contact Center to Automation
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0
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332
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October 31, 2024
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How to disable or enable DTMF input via voice
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0
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569
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July 27, 2024
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Does Entity Recognition Support Email Inputs When They Are Spelled Out?
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0
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580
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August 29, 2024
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SmartAssist File upload using URL
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2
|
529
|
August 12, 2024
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How to get Phone Number from User using DTMF in XO Bot
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0
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501
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July 25, 2024
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SmartAssist- Error Prompt
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2
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749
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July 1, 2024
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IVR value pronunciation issue.
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0
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679
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June 13, 2024
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How to Access Smart Assist Session ID - SmartAssist
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1
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1136
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May 20, 2024
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Deactivate voice recognition and activate the keyboard
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4
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955
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May 17, 2024
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How to Reduce delay in bot response for Outbound call
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1
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859
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March 11, 2024
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Adding multiple CSAT questions in Smart Assist
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0
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1012
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March 5, 2024
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Bot controlled recording
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0
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998
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February 27, 2024
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