Smart Assist Instance Bot WhatsAPP Intergration Not working

[jayaveera.sabari (Sabri)]

Hello Experts ,

Hope you all doing well!!,

i did right documentation purpose for WhatsApp integration in XO platform it got worked without any issue, same thing i trying to integrate with Smart Assist instance bot for WhatsApp. its not working over there , can you anyone help us on this cases?

Thanks!!!

[srujan.madderla]

Hello Jayaveera,

Thank you for reaching out to Kore.ai Community.
Could you please refer to the below steps and create a support ticket for this ?

How to Raise a support Ticket/ Incident at Kore.ai Support Portal?

This article provides you step by step procedure for raising a Support Ticket/ Incident. Users are required to initiate a support ticket/ incident to report any product-related defects or issues. This action can be accomplished by submitting a ticket/incident via the support portal. Access to the Support Portal: (Applicable for SAAS Customers) All the users registered on the Kore.ai XO Platform can use the support portal Simply register on https://bots.kore.ai, verify your email address and…

Thank you,
Srujan Madderla
Kore.ai Community Team