Show the uploaded documents to the user in Bot

[praveen.r1 (Praveen R)]

Hello,
We have a requirement, where the client will give us a bunch of documents. The documents need to be uploaded and should be mapped into a certain response of the bot.
If any user asks a particular query that has documents. Then the doc should be shown to the user and it must be downloadable from the bot without redirection to any url.

Is there any way to achieve this?

[sameera.tumuluri]

Hello @praveen.r1 ,

We will review this requirement and get back to you with our response.

[swagata.sengupta (Swagat)]

@praveen.r1
Kore.ai platform does not allow storing files for long. There is a security policy that an attachment upload link is available for 5 mins or one-time access, whichever is sooner. Since this is a conversational platform, it is suggested that the attachments are handled through botkit (downladed using the one time access link, and then uploaded to an external document management system for need basis longer storage; or saved locally on botkit server for any further local processing).

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