Service now integration through api key authorization profile creation


(Reni Sweta) #1

Service now integration can be done through basic auth but can is it possible to create api key authorization profile creation? Waiting for a correct response


(sadhvi chandra) #2

Hi Sweta,

This is as general as any 3rd party API integration. You can use the service node in the dialog tasks and integrate the ServiceNow API with the service node as per the dialog flow.

Please refer the following documents for any further information on using a service node:
https://developer.kore.ai/docs/bots/bot-builder-tool/dialog-task/working-with-the-service-node/

Authorization profiles: https://developer.kore.ai/docs/bots/advanced-topics/authorization/bot-authentication/

Sample screenshot of the Authorization profile.
image