Service Now & Salesforce API Integration

Hi all,

I’m looking for best practices and guides how easily to integrate Service Now.

My main goal is to easy achieve already done workflows in SNOW to be easily integrated within the bot without repeat all the flows in bot flow.

  • Create Incident
  • List my incidents

If someone can share examples or best practice that would be great.

Best Regards,

Hi @nikolay.angelov,

Please refer the following posts and let us know if you need any further clarification.

Yoga Ramya