Kore.ai Botbuilder / Adding workplace by facebook Channel - "Error in enabling facebook suscriptions"

Hi there, I need help, I´m trying to add workplace by facebook channel to my bot from Kore botbuilder platform and I get error Error in enabling facebook suscriptions.
Workplace%20by%20facebook_add%20channel%20error

@fabian.bernstein We have responded to your post here Can´t configure Workplace by facebook channel - Error in enabling facebook suscriptions message

Thanks Swathi.

Best regards
Fabian Bernstein