When I check the status using the Proactive Notification Status API, it says failure with the following error "comments": "‘Identity is not associated with the channel’".
The body of the Proactive Notification API is:
“val”: “Message from external system!!”
I have created an App in the bot with the required permissions as well to make the API call.
I have also created a Slack channel in the bot and configured it according to the documentation. Along with it I have enabled Proactive notification in the Configuration and followed steps in the Slack set-up as well. The bot is published.
The bot works well within Slack, just that the proactive notification feature is not working.