Article:Configuring Service Node API Call Limit

Knowledge Articles
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Applicable only for On Premise Instances:

This Article contains details regarding the API call limit for the service node and instructions on how to configure the limit size within the platform.

#Problem Statement#
When a service node API is invoked within an iteration, it halts after 21 calls, leading to user errors.

error#
The platform generates the following error:
“Maximum limit reached for the service node.”

#Solution#
By default, the platform has a loop limit set at 20.
Users can modify this limit by following these steps:

  1. Include the following flag:
  • VnodeLifetime = "Desired Number"

  1. Place this flag in the cs_init.txt file, which can be found in the ChatScript folder across all ChatScript servers within the respective environment.

  2. After adding this flag, users must restart the ChatScript servers.

Note:
Adjusting this setting by increasing the node loop limit with the specified flag will not adversely impact the performance of other components;
It solely allows users to customize this setting.