Hi all, we are planning to deploy a personal assistant for users to get and provide information to our customer using the assistant.
We plan to send a personalize communication to every user and we would like to send some additional information in the kore.ai URL link. (bots.kore.ai/webclient/…)
Is this possible? How can we do that?
Thanks
Hello @jose.ferrer,
The URL in the Web Client Details is only provided to test the Bot in Web client channel. You cannot customize the data or send information in the Web client URL.
Even when the same user interacts with the same URL, the platform still consider the user as different user every time he interacts and assign the user with a random Channel User ID.
You can send the additional information to the bot using the WebSDK.
You can provide the user details in kore-config.js file as shown above.
