Hello Everyone,
We are trying to trigger a new intent from Web SDK when users are clicking on link in Bot. New Intent trigger is working as expected however the existing intent should resume once the new task is completed, however it is not happening. I checked the “Context” it shows not task on “hold”.
We have used the settings as per instruction of kore documentation.
messageToBot[“nlMeta”] = {
“intent”: “CreateDocumentSR”,
‘isRefresh’: false,
“interruptionOptions”: {
‘hr’: {
‘h’: 1,
‘r’: 3,
‘nn’: true
}
},
“entities”: {“url”:link_url}
}
Thanks,
Amit