Hello,
I’ve recently updated the standard response for the “User discards/abandons the current activity” event. However, the updated response isn’t showing up, and the bot continues to display the old message.
I’ve tried the following steps:
Verified the update in the Standard Responses section.
Checked for any associated templates that might be overriding the response.
Despite these efforts, the issue persists. Has anyone encountered a similar problem or can suggest additional troubleshooting steps? Is there a specific template or setting that I might be missing? Any help would be greatly appreciated!
Thanks in advance!