Update/Change UserID Field

XO Platform
1

Can some one please help me, how to change the USERID with custom value or unique Identifier so that we can use that field for our business reporting? I am using IVR channel where we need to update the userID field with call ID

2

@pvarghese Are you working on our SaaS (v7.2) or are you on an on-premise older version?

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