Typing indicator for user during conversation with agent

kundankumar8 · January 30, 2024, 1:50pm

Hi team,
I need some help in enabling a typing indicator for user during conversation with agent to identify if the user is typing or not.

srujan.madderla · January 31, 2024, 5:12am

Thank you for reaching out to Kore.ai Community
Please refer to the below community post, which might be helpful for you.

Thank you,
Srujan Madderla
Kore.ai Community Team

kundankumar8 · February 2, 2024, 9:37am

Hi Srujan,

Thanks for your reply
I was looking to get the typing indicator when user is typing which will be visible to the agent in agent console.

Could you please help us with this.