Do we need any configuration on the Kore bot builder side to enable 2-way SSL when calling APIs via service nodes?
By default, 2-way SSL is enabled for the cloud platform. Kore is client and your app is server, when server asks for certificate, Kore will present its certificate by default.
For on-prem installation, they need to configure the SSL certificate at their end.
Let us know if you need any further clarification.
Thanks for the reply. Do you need to provide the CA certificates to us and import them to our server?
As mentioned, for cloud platform, you will not need anything. We will by default handle the 2-way SSL mechanism.
For on-prem, please find the pre-requisites from the following link: