Hello,
When I use Twilio Voice channel, and I call kore.ai bot as “TwiML redirect” inside of Twilio Studio, my bot returns unhandled by the Twilio ‘hangup’ event causing Twilio’s error.
Is there way to configure Kore.ai bot to not hang up at the end of conversation? Or to return any different event?
Here are some additional information about this:
Hi @jakub.koster,
Apologies for the delay in response.
Please let us know if you have used the “End of conversation event” available in Natural language >> default conversation >> Events handlers
https://developer.kore.ai/docs/bots/advanced-topics/event-based-bot-actions/#End_of_Conversation
Regards,
Yoga Ramya