We are developing a bot, where the user may respond in differently. So i’m bit confused which is the best practise to follow.
- Has your family memeber been in contact with any covid persons in your community?
For this if user responds with “Yes” and “No”. It’s fine to use Confirmation node.
Apart from “Yes” and “No”, If they respond like this “She had such contact”, “He was infected”, “Infected with covid”, “Diagnosed with covid recently”.
How to handle those scenerios in my bot. whether i can use intent node for this, so that i can train more samples that increases accuracy of my bot.
Or Should i follow some other best practices for this. If so let me know the best practice for this.
Kindly help me out.