Hi
Is there a way to run a dialog while displaying timeout message to the user?
Like the bot would create a ticket while starting the conversation, the same needs to be closed when the conversation gets timed out
@bsk91
A feature is being planned to be able to invoke a dialog post the session timeout but it may take time.
As of now, if you are using a BotKit, you can tap into the session timeout message and call an API to take any action (close the ticket).
Hope this helps.