After of an actualization (i haven’t maked any change in the bot since 1 month ago) my bot don’t respond as i was spected. I have a entity with a list of a alternatives to choice, one of them is a word that trigger a standard response, When I use that word my bot use the standard response instead of answer the entity. It’s there some parameter to desactivate the standard responses in a entity node?
We are unable to replicate the issue at our end.
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This is the subdialog, is a satisfaction survey, the entity ask for a list of items enumerated
I have the problen with the alternative 4 “buena” (good)
because “buena” also trigger this standard response
this is an example of a conversatiton, the bot ask for an alternative, i choose “buena”, but the standard response is triggered, then the bot ask again for the entity.
thank for your help, let me know if you need screenshot of
I still can’t solve this issue