sporadic 504 Gateway timeout

XO Platform APIs and SDKs
1

We see a sporadic gateway timeout 504 when making a request. Is there any log or diagnostic available to look into this?

2

Hello @streamzz ,

Welcome to Kore.ai Community.
Could you please help with the below details ?

  • Instance Type ( Cloud-SAAS / On Premise )
  • Platform URL
  • Error Related screenshots ?

Thank you,
Srujan Madderla
Kore.ai Community Team