SmartAssist: API call to get phone calls history

SmartAssist
,
1

Let’s say I would like to check if a given phone number has called my bot within the last 7 days as example. Is there an API call available to get a list of conversations for a given period with a details including caller numer? Or, is there an API call available to get conversations history passing a phone number witin the query? Which would be even better.

I do see the following in the documentation: List of Conversations – SmartAssist

However, I cannot validate if that is what I’m looking for. When I execute the call from Postaman I get URL not available.

2

Hi @dzejk ,

Thank you for reaching out to Kore.ai Community.
We will check on your requirement about passing a phone number within the query with the concerned team and revert back to you.

Could you please check the below documentation and confirm if this matches with your reqyuirement?
https://developer.kore.ai/docs/bots/api-guide/conversation-details-summary-api/

Meanwhile, please refer to the below documentation for the list of API’s available for SmartAssist.
https://docs.kore.ai/smartassist/api/apis-list/

For more information on list public API’s from Kore.ai, please refer to the below documentation.

Thank you,
Srujan Madderla
Kore.ai Community Team

3

@dzejk
The list of available APIs are under
https://docs.kore.ai/smartassist/api/apis-list/