The flow is build in Kore.ai and integrated with smart assist, though the wait time has been set to for example 10 secs in kore.ai bot but it only waits for 1-2 seconds for user response/input when using voice call on smart assist. I s there any solution for this?
Hello @aambashth ,
This issue has been fixed through the weekend patch. Please validate and let us know if you see observe this.