Set Up Webhook URL for Alert Task


(Dionessa) #1

How to set-up a webhook for an alert task from a URL given by Kore.ai. I already have a webhook which I wish to connect to an alert task.
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Set Up Webhook URL for Alert Task
(Subrahmanyam Donepudi) #2

The webhook URL provided by kore.ai can be configured as the outgoing webhook to the third party application.

As the developer would have already known the response definition which would come from the third party app to this webhook URL, the response at this alert can be configured accordingly.

In case the third party provides with a webhook URL itself, store the received information on your infra and then create an API to expose / retrieve the stored context.

On the Kore.ai platform, you can now create a webservice alert instead of webhook alert using the API which you have created and schedule the alert to poll your API based on the necessity.