session is getting erased after language switch in webhook.

XO Platform Channels
1

Hi team,

We have webhook channel enabled bot. We are using V2 version synchronous with no pooling. Also have botkit integrated with onMessage event. After language switch botusersession custom variable gets erased. This is not getting erased in web channel.

Please tell me is there any way to stop deletion of botUserSession custom variable.

2

Hello @klaxmibharath1c ,

Thank you for reaching out to Kore.ai Community.
Please refer to the below documentation this might be helpful for you.

Thank you,
Srujan Madderla
Kore.ai Community Team