Sentiment Management not triggering the Task when it reaches the Emotion Level

I have created an event in the Sentiment Management. In “Event Trigger” option i have set it to "After every user utterance". Also, Emotion and Range has been selected and set.

In Event configuration, I have selected to initiate a Task. But after reaching the threshold value of certain emotion the event is not getting triggered.

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As you can see, I uttered with fear type of question. In the debugger menu also shows fear range is about 2, in Sentiment Management i have set fear range to -1 to 1.
Then also the particular task is not being intiated properly.

Also i have tried in Run script method, but it didn’t triggered anything.

Hi @praveen.r1,

Thank you for the detailed explanation.

Our team is working on the scenario, we will reach out to you if we need any further inputs.

Regards,
Yoga Ramya