I have a voice bot with a short survey. I would like to identify if a user starts the survey but doesn’t complete it, then send that user a SMS with a bot link to digital form of the survey, prefilled with their provided answers. I have the SMS going out with a bot link, but it starts with the welcome intent and I want the link to start with the prefilled digital form. How can I create that directed bot link?
Hello @jason.daniels,
Welcome to Kore.ai Community
We are currently exploring the use case/ requirement with our team internally and will keep you posted on the solution to achieve this.
Thank you,
Srujan Madderla
Kore.ai Community Team
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