Send or receive image and cvs files in chatbot

can we send or receive images and CVS files in the chatbot on request of the bot user if yes please guide me on the same. thank you

Hello Vignesh,

Welcome to Kore.ai Community.
You can use the Attachment entity for your requirement.

Please refer to the below documentation, these might be helpful for you.

Hope this helps.

Thank you,
Srujan Madderla
Kore.ai Community Team

The entity to capture user inputs right? but i want send files to bot-users in that case how to do that