Same bot instance or session is visible in all the instances

chatbots

(Chandrahasan Vantaku) #1

In the POC I have created, the bot instance in iOS app, bot instance in Android app and the testing bot in the kore bot builder have the same session shared always. The bot response is visible in all places. What am I missing?

In getJwTokenWithClientId method, I have hardcoded the identity and hitting the http://demo.kore.net:3000/ for JWT token. What is the correct procedure? Please shed some light on this topic.

Thank you.

cc: @Subrahmanyam


(Yoga Ramya Mendu) #2

Hi Chandrahasan,

Please elaborate your requirement and let us know the behavior that you are expecting by hardcoding the user identity.

Regards,
Yoga Ramya,
Kore Support Team.


(Chandrahasan Vantaku) #3

Hi @yogaramya.mendu

Thanks for your response. I have made a POC on both iOS and Android platforms to experiment with kore.ai. I believe that a single session is shared by all the users that are using the apps. Because one message typed by user is visible to all other users connected to the bot at that time.

Why is so? What am I doing wrong?

thanks.


(Chandrahasan Vantaku) #4

Hi @yogaramya.mendu

Please let me help with this issue.

Thanks.