Run a service node post entity node timeout

How to run a dialog task or service node after a timeout period when there is no response to the chatbot on an entity node?

Hello @deepak.prajapati

From the post we understand that in a dialog flow, if a user does not respond to an entity prompt and session times out, you want to know if you can run another task or node.

Firstly, we can manage session timeout from Builder and present user with specific message. Please review for details.

We can also use Botkit SDK to trigger any task upon specific condition. You can find the details of different events and functions that can be used in the document shared below:

We hope this helps resolve your requirement.