Run a dialog task after not understanding

XO Platform
1

Hi,

I would like to know how to configure a dialog task to be triggered when no intent is identified to use it as a fallback dialog task.

Thanks in advance.

2

Hi @mna,

You can use the default dialog that will be invoked when the user utterance is not recognised.

Please refer https://developer.kore.ai/docs/bots/bot-intelligence/default-dialog/#:~:text=Define%20a%20Default%20Dialog,-To%20complete%20the&text=the%20default%20dialog.-,On%20the%20left%20pane%2C%20click%20Natural%20Language%20>%20Default%20Conversation%20and,Click%20Save.

Let us know if you need any further clarification.

Regards,
Yoga Ramya