Repeat Bot Response Event

XO Platform Bot Management
1

Hello everyone

Ive got some issue with Repeat Bot Response Event in IVR - AudioCodes
every time when the bot take wrong data or bad response the bot go to Repeat Bot Response Event
even the user not use any of the utterance in the event
How to Force the bot to not go to the event Except when it take the event utterance

2

Hi @r.hassan,

We suggest you to refer to the information present in the below documentation for Event based bot actions, Repeat Bot Response Event

If you still need any assistance, please revert back we will be glad to assist you.

Thank you,
Srujan Madderla
Kore.ai Community Team