Hi,
We are evaluating Kore.ai for one of our client requirements.
Client has a Web application with logged in users.
One of the key requirement is that if the logged in user types a key word in the chat, and a corresponding page exists in the application, that page should open automatically by the bot.
Now i had a look and saw the “Javascript Task” and feel it will be able to achieve the same.
Will someone be able to confirm this?
Regards,
Anusha
@anusha.k5 there is no task called JavaScript task in our Platform. We support Dialog tasks, information tasks, alert tasks etc.
You will have a message node inside dialog tasks which can execute javascript. There are script nodes which is intended for processing data and business logic and storing some processed data in bot context.
You can also take the keyword as an entity, send it to a lookup service at your end and have the bot print a link to the relevant page as per search result.
Please note - For generic how-tos we can help by providing examples on our community. But for specific help for your application, we would suggest that you reach out to partner manager to discuss on application or bot development support.