Hai,
I am having the scenario to display quick reply buttons.
Source code:
var message={
“type”: “template”,
“payload”:
{
“template_type”: “button”,
“text”: “Sorry!! I couldn’t find the result to you.Please click anyone one to proceed further”,
“buttons”:
[{
“type”: “postback”,
“title”: “LiveChat”,
“payload”: “LiveChat”
},
{
“type”: “postback”,
“title”: “Raise Ticket”,
“payload”:“RaiseTicketForm”
},
{
“type”: “postback”,
“title”: “Continue Chatting”,
“payload”: “Hai How can help you”
}
]
}
}
print(JSON.stringify(message));
ThreeButtons:
1.Livechat 2.RaiseTicket 3.continuechat
Here I have doubt for
1.RaiseTicket button ,I have created DigitalForm with the name “RaiseTicketForm” when the user clicks raiseticket while quick reply is shown it should load the “RaiseTicketForm” 2. I agent connection for Livechat as well when Livechat is triggered it should call AgentTransfer node .
How to achieve this?