Publishing Error "RecordNotFound"

XO Platform
1

Hello,

Whenever I try to publish a bot, everything gets published except “RecordNotFound”, and I can’t seem to find this. even when I try to load previous versions of the bot and try publishing it again, same thing happens.

Where can I locate this to fix the publishing issue?

Not Found

2

Hi @m.alsaieq ,

Could you please check and share the kore-app.logs, Botservice, Admin logs, and job-error.log.
You might get the details related to the publish issue.

Thank you,
Srujan Madderla
Kore.ai Community Team

3

Hi @srujan.madderla

Where can I find these files that you mentioned?

Thank you,

4

Hi @m.alsaieq

Please find the path below.
/<KORE_BASE_DIR>/logs/nodeservices

Thank you,
Srujan Madderla
Kore.ai Community Team