Please install File Uploader Plugin

XO Platform APIs and SDKs
1

We are using the default Embed Code of Web/Mobile Client.

image
image685×808 80.4 KB

I’m using this in an HTML file, but I get an error message saying “Please install File Uploader Plugin” when attaching a file.

What should I do about this problem?

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image1067×858 41.8 KB

3

Hello nable_aicc_lab

Please include the following snippets in the HTML file where the embed code is configured.

<script src="https://cdn.jsdelivr.net/npm/kore-web-sdk@11.20.0/dist/umd/plugins/multi-file-upload.js"></script>


<script>
let chatWindowInstance = new KoreChatSDK.chatWindow();
let KoreMultiFileUploaderPlugin = MultiFileUploadPluginSDK.KoreMultiFileUploaderPlugin;


chatWindowInstance.installPlugin(new KoreMultiFileUploaderPlugin());
</script>

Kindly let us know if this resolves the issue.