Please help me understanding this error

      {
        "msg": "Cannot read properties of undefined (reading 'Emp_Id2')",
        "code": 400,

Hello @eswaresh_karnati,

:wave: Welcome to Kore.ai Community.

We are glad to have you here, could you please elaborate more on this request ?

At what point of the use case you are facing this issue ?
If we have the steps to replicate we would be able to check and assist you accordingly.

Thank you,
Srujan Madderla
Kore.ai Community Team

The error message is telling you that you’re trying to use a variable that has not been set to a value by the your flow or an entity. The “Emp_Id2” variable has a value of “undefined” so will error when encountering a message node, service node or most any code that needs a real value to resolve.