pasing parameters to and fro between kore.ai bot and genesys cloud

XO Platform
1

Hi there ,

Can i transfer certain input from genesys ivr flow to kore.ai bot ?
similarly , is it possible to pass the bot input back to genesys ivr flow?

Regards
GB.

2

Hi Garima,

Thank you for reaching out to Kore.ai Community.
Could you please elaborate more on your requirement with the relevant use case details ?

Regards,
Srujan Madderla