Dear Users,
To ensure secure and seamless outbound communication between Kore.ai and your on-prem/private/public backends, LLMs, or other external endpoints,
We are pleased to share the connectivity options available to you:
- IP Whitelisting
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Outbound traffic from Kore.ai is routed through forward proxies.
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You can whitelist our Proxy IPs on your firewalls or endpoints to establish trusted connectivity.
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No additional cost, quick setup, and widely adopted by customers.
- Site-to-Site VPN
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For customers requiring private, encrypted connectivity, Kore.ai supports Site-to-Site VPNs.
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This ensures secure communication aligned with industry best practices.
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Costs and setup timelines will depend on your internal infrastructure and policies.
- AWS Direct Connect
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Customers can opt for a dedicated private connection using AWS Direct Connect, where supported.
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This provides low latency, high reliability, and consistent performance.
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Best suited for mission-critical use cases, though it is typically the most expensive option.
What this means for you:
Kore.ai offers flexible options, ranging from simple IP whitelisting to secure VPNs and enterprise-grade dedicated connections, so you can select the one that best aligns with your security, compliance, and performance needs.
Thank you for your continued trust in Kore.ai.
Our teams are here to support you in selecting and enabling the most appropriate option for your environment.