OpenAi Connection with bot

Hi team

We have try to connection with bot with OpenAi.The connection is succussed but we getting the error your current quato exceed.
As i checked i have 500 credits which is nov22 2023.
please help

Hi @d.prusty1 ,

Thank you for reaching out to Kore.ai Community.
Could you please share the screenshot of the error and also the steps to replicate the issue.

That would help us to identify the issue and assist you accordingly.

Thank you,
Srujan Madderla
Kore.ai Community Team

MicrosoftTeams-image (39)

After clicking on utterance, the generate window open and while clicking on generate we are getting the issue

Hi @d.prusty1 ,

Thank you for sharing the details.
We would like to inform you that the error which you are facing is related to the Open AI Key limit and is not related to Platform.

The error is displayed while configuring the OpenAI is from OpenAI because your Key limit got expired or the plan related to OpenAI is expired
So either you can renew your plan or create a new Open AI Key in OpenAI website.

Thank you,
Srujan Madderla
Kore.ai Community Team