On-Connect Event no longer unable to run hidden dialog tasks

The dialog tasks which were set to run on a on-connect in the event handlers is no longer able run the hidden dialogs.
Its showing the standard error message “Sorry, something went wrong and I cannot complete your request now.” in the bot and “error: Dialog task required for conversation is not available” in the debug log. Please fix this as a lot of the bots depend on this functionality.

Hi @saatwik.mandava,

We have verified triggering Hidden dialogs for the onConnect event and the bot is responding with the hidden dialog message for onConnect event.


Kindly check the following cases at your end:

  • Are the hidden dialogs assigned to the onConnect event deleted?
  • Publish the bot and re-check the scenario.

Let us know the behavior after publishing the bot.

Yoga Ramya