Not able to trigger sb button menu

hello team
while going through flow if if i put similar words it shows some suggestion
but sometime id does not during debug it shows there are alternative but not showing up in chat . The setting and other details are attached as follows


As best I can tell from the provided pictures, the two workflows are different and the list presentation method is different. In the first flow, I see a dropdown template.

In this situation, the list is created in the entity message, not by the enumerated list.

In the second image, I don’t see the dropdown, so I’m guessing it’s using the “List from Context” that you showed in your third image.

I can’t explain the debug output, but please check the content of message for each entity node. I think you’ll see that they are different. Here’s what a dropdown template message would look like:

Good luck!