NLP issues of published bot

I’m having issues with NLP when testing a published bot. The bot was able to recognize the utterance on the in-development version, but was not able to recognize the same utterance on the published bot. This happens even when I don’t have changes in NLP. Repbulishing the bot also does not fix my issue.

I saw this behavior also while doing batch testing of the in-development version before publishing and testing the published version after publishing.

Hope that you can help me on this.

Hi @pasta.pareo,

Kindly share the bot to koresupport@kore.com, we will check and let you know.
Apologies for the delay in response.

Regards,
Yoga Ramya