Need to integrate MS teams with bot

XO Platform Channels
1

I followed all the steps which are given in the instruction page, but facing below errors -

  1. Not able to find developer options in ms teams. Can we use personal ms teams for integration or we require work or office version.
  2. kore ai ms team channel is not configuring even after filling all details.

Please suggest some solution.

2

Hello Gaurav,
Welcome to the Kore community.

Please check the below documentation which clearly explains the prerequisites and precise steps to configure the MS Teams channel.
Link: https://developer.kore.ai/docs/bots/channel-enablement/adding-the-microsoft-teams-channel/

Please go through the document steps and let us know if you still see challenges with integrations.

3

One of the things that I feel is missing from that documentation is: once you have set up the integration, letting developers and customers know how different the message templates are when working with MS Teams - since you have to use adaptive cards in some instances for menus to display properly. It is a lot of extra work configuring separate message prompts for MS Teams adaptive cards within message nodes, as well as within the entity nodes.

Also, any text you use when using javascript for either entity nodes or message nodes, i.e. for displaying in the adaptive cards, will not be translated using translation services.