Multiple session for same user


We are using web sdk as channel for the bot; we are doing the authentication using JWT.

We came across a scenario, where if I login to the bot from two different sessions I can see the chat of one session in another.
Is there a way to restrict it to one session per user or disconnect from one session if I open a new session in a different window?


Hi @dipanjan.roy,

Apologies for the delay in response.

Please find the following posts discussing on the similar requirements:

Let us know if you need any further information.

Yoga Ramya.