MS Teams Integration failed

channel

(Qui Han Chew) #1

Hi Community,

I am having problem integrating Kore.ai cloud (free) with MS Teams. I followed the steps mentioned in the configuration side bar and the Teams integration documentation. But, I kept receiving “Configuring Channel Failed” error in the bot builder page.
Just wondering how can I debug this problem?

Cheers,
Qui


(Swagat) #2

@quihan.chew
Is this still a problem for you? We are able to integrate the MS teams channel.
I know that does not solve the problem for you. Can you let us know what steps have you done to set it up?
Also, I would like to add that even though you are a free user we do not impose any restriction on your channel configuration.
Hope you are using an Azure admin account.


(Qui Han Chew) #3

Hi @swagata.sengupta,

I am able to create a new azure bot service but I don’t think I am an administrator. What role is required to connect the integration? Application Adminsitrator or Global Administrator?

Cheers,
Qui


(Swagat) #4

@quihan.chew
What I know is you need to be able to see Bot channels registration option in azure to have the integration enabled.
Not really sure what level of admin will have access. Can you check with Azure documentation/ support?